FAQ
Synthetic Leather FAQ for Buyers
Short answers to the questions buyers ask most.
Group 01
Ordering
What is your MOQ?
500–800 meters per color, depending on the material and product page. This suits factories, brands, and trading companies rather than retail buyers.
What are your payment and shipping terms?
T/T with a 30% deposit before production and 70% before shipment. Trade terms are FOB, CIF, CFR, and EXW, shipping from Shenzhen (Shekou or Yantian Port).
Group 02
Samples & Lead Time
Can I get samples?
Yes. We can send swatch samples of existing textures and colors. Contact us for sample terms.
How long does production take?
It depends on the material and quantity. For microfiber leather, our product page lists 10–15 days for standard orders and 15–25 days for custom orders after sample approval. Ask us for other materials.
Group 03
Custom OEM/ODM
What is the difference between OEM and ODM?
OEM: you provide the sample or specification and we produce to it. ODM: you describe the application and we develop the construction with you.
Can you match my reference sample?
Yes. Mail us a physical sample and we will make a counter-sample for your approval before bulk production.
Which secondary processes do you offer?
Foam lamination, hot stamping, digital printing, embossing, and perforation.
Group 04
Materials
Which material should I choose?
It depends on your application and test requirements. Send them to us and we will recommend a construction.
What is the difference between solvent-based, water-based, and solvent-free PU?
The coating system. Solvent-based PU uses organic solvents, water-based PU uses water as the main medium, and solvent-free PU has no solvent in the coating.
Is vegan leather different from synthetic leather?
“Vegan” means made without animal-derived materials. It describes origin, not environmental performance.
Group 05
Quality & Testing
How do you check quality?
Finished rolls are tested for abrasion resistance, flex durability, and colorfastness. Each bulk batch is checked against your approved sample by our 10-person QC team.
How should I compare durability claims between suppliers?
Ask for the test method, the pass criteria, and the report for the exact product. Abrasion figures from different methods, such as Martindale and Taber, are not directly comparable. For hydrolysis, ask for the temperature, humidity, and duration.
Can you provide test reports for my market?
Tell us the standard and market when you inquire, and we will confirm which reports apply. If you want your own lab to test, tell us the lab and test items.
Thank you, your request is in
We have received your details and will reply by email with a suggested construction and the next steps for samples.